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Zero Harm

We believe in zero harm to people, the environment, cargo, and property.

At BW, we apply our competence and experience in commercial management and operations to bring energy safely to the world markets. We aim to provide the best value services in our industry through outstanding operating efficiency – always keeping safety at the top of our agenda.

Safety and strong ethics are at the top of our agenda. BW commits to taking personal responsibility for safety, communicating safety concerns, actively sharing best practices and learning from near-miss incidents.

Safety is at the top of our agenda

BW is committed to a safe working environment. We do this through a culture of constant communication, active sharing of best practices, learning from near-miss incidents and numerous other safety tools and processes.

BW has a holistic approach to Health, Safety, Security, Environment, and Quality (HSSEQ) across our operations. We aim to ensure that every employee, both onshore and at sea, can work in the safest work environment possible. An example is our Health, Safety and Environment Policy, a directive that embodies our work activities. Tools like this create BW’s Zero Harm safety culture. We recognise that Zero Harm is a journey and put new initiatives in place every year.

Safer Together Campaign

Since 2023, our Safety Together campaign has set the course for how we work towards our safety vision of Zero Harm. Safer Together highlights a different topic every quarter, leveraging well-known safety activities for reflective learning and deeper engagement. In 2024, the four topics covered were about dealing with risk, caring for people, following correct procedures and gaining new knowledge.

To track our progress, we employ the use of SafeMind, a Safety and Organisational Maturity survey. This tool has documented significant improvements in our safety culture, with an improved score of 85% in 2024, as compared to 73% in 2019. This is well above the shipping industry average of 50%.

Since our Zero Harm programme was introduced in 2013, our overall safety statistics indicate these efforts have been effective and impactful. On the privately held side of the Group, BW LNG’s Lost Time Injury Frequency Rate (LTIFR) was 0.27 (2023: 0.42), with two Lost Time Injuries. Although our incident statistics show a positive downward trend in many group companies, there is always work to be done.

Emergency preparedness

Even as we focus on prevention, we remain committed to emergency response preparedness. In collaboration with external stakeholders such as our Qualified Individuals (QI), P&I Clubs and a crisis communications agency, we conduct regular drills to stress-test our processes, train crew and colleagues, and refine our response as a team. In 2024, we conducted several drills with scenarios of loss of propulsion / steering, grounding, collision, pollution, explosion / fire, refugee rescue, search and rescue, heavy media attention, serious personal injury, hijacking / piracy, and business continuity.

Safety culture

Through their We LEAD Culture Programme, BW Offshore fosters a strong culture aligned with their corporate values, and the company records all incidents to apply a ‘learning from failures’ approach to continuous improvement at all levels.

In October 2024, BW Offshore celebrated its third annual We LEAD Day during which the company honoured achievements, hosted engagement sessions globally, and held an award ceremony in Singapore for quarterly award winners. The theme for 2024 was Speak Up, reinforcing BW Offshore’s commitment to a safe and supportive workplace, and psychological safety through open communication, learning from failure, and continuous improvement.

Stop Work Policy

BW Offshore gives all employees the explicit authority to stop any actions they think are unsafe and/or they are unsure about, and to initiate a process to define and clarify their concerns without any repercussions or questions. The Stop Work policy is endorsed by the CEO and conveys the expectation that everyone has the right to stop work without consequence. A safety observation card system is used at all work locations, offshore and onshore, where observations can be made anonymously. A Speak Up channel is also available for all internal and external stakeholders, for concerns to be raised anonymously.